Terms and Conditions

Welcome to Kaieden. By accessing or using our website (kaiedenluxe.com), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of the Kaieden website and the purchase of products from our online store. By placing an order, you confirm that you have read, understood, and agreed to these terms.

2. Website Usage

You must be at least 18 years of age to use this website and make purchases.
You agree not to misuse the website, attempt to gain unauthorised access, or engage in any activity that disrupts or interferes with our services.
We reserve the right to restrict or terminate access to the website at our discretion, without prior notice.

3. Product and Pricing Accuracy

We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occasionally occur.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to correct any pricing errors and cancel orders placed at incorrect prices, with a full refund issued to the customer.
Product images are for illustrative purposes only; slight variations in colour or texture may occur due to screen settings.

4. Payment Terms

All payments are processed securely through Razorpay, our authorised payment gateway.
We accept UPI, Debit Cards, Credit Cards, Net Banking (including SBI), and Wallets.
By completing a purchase, you confirm that the payment details provided are accurate and that you are authorised to use the selected payment method.
Kaieden does not store your payment information. All transactions are encrypted and handled by Razorpay in compliance with applicable security standards.

5. Order Acceptance and Cancellation Rights

Placing an order constitutes an offer to purchase. An order is confirmed only upon receipt of a confirmation email from us.
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.
If an order is cancelled by us, a full refund will be processed to the original payment method within 5–7 business days.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and product designs — is the intellectual property of Kaieden and is protected under applicable Indian copyright and trademark laws.
You may not reproduce, distribute, or use any content from this website without our prior written consent.

7. Limitation of Liability

Kaieden shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability in any matter shall not exceed the amount paid by you for the specific order in question.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Gautam Buddha Nagar, Uttar Pradesh, India.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised terms.