At Kaieden, we take pride in the quality of our products. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

• Returns can be requested within 7 days of delivery.
• Items must be unused, unworn, and in original packaging.
• Proof of purchase is required.

2. How to Initiate a Return

1. Email us at support@kaiedenluxe.com.
2. Share your order number and reason for return.
3. Our team will respond within 2 business days.

3. Refund Process

• Refunds are processed after inspection.
• Amount will be credited to the original payment method.
• Processing time: 7–10 business days.

4. Non-Returnable Items

• Used or damaged products.
• Items without tags or packaging.
• Final sale or customised items.

5. Damaged or Defective Items

Contact us within 48 hours with product photos for replacement or refund assistance.

6. Return Shipping

Return shipping charges are borne by the customer unless the issue is from our side.

7. Contact Us

Email: support@kaiedenluxe.com